CIBC은행,고객47만명의 개인정보 분실사고. 거의 50만명에 달하는 고객의 개인 정보가, CIBC은행의 지원을 받고있는 투자기관에서 잃어버려, 개인 정보의 누설이 염려되고 있어,연방개인정보담당 부서에서 조사에 사섰다고 보도했다. 몬 트리얼에 있는 Talvest 뮤츄얼펀드 기관에 투자한 47만명의 고객의 정보가 들어있는 컴퓨터 백업파일이, 최근에 토론토로 옮겨오는도중에 분실됐다고, 목요일 CIBC은행측이 발표했다. 분실된 파일은 고객에 대한 모든 개인 정보, 즉 이름, 주소, 성명,생년월일, 은행구좌 그리고 SIN 번호들이 포함되였다고 한다. CIBC 은행의 자산관리 담당자들은, 사기당한 증거나, 잃어버린 파일 디스크에 있는 정보가 사용된 흔적은 아직 없다고 말했지만,어떻게 이러한 사건이 발생하게 됐는지는 설명이 없었다. 2 년전에도 거짓팩스로 CIBC은행에 대한 조사를 한바 있는 개인정보회사의 제니퍼 스트다토는, 은행의 이번 사건으로 그녀의 세심한 주의를 요구가 필요하긴해도, Talvest의 이번 사건으로, 또다른 조사를 하게되는계기를 갖게됐다고 다짐했다. "비록 이번 사건에 대한 은행측의 신속한 통보에 고맙게 생각하고, 서로 협력해서 일을 처리하고 있지만, 나개인적으로 많은수의 캐나다언 개인의 정보유출위험이 노출된데 많은 걱정을 하지 않을수 없다"라고 그녀는 말했다. "나를 비롯한 전직원들은 세심한 조사를 진행시킬 결의가 서 있으며, 다시는 이러한 사건이 일어나지 않도록 사전방지에 최선을 달할것이다"라고 설명을 덧붙혔다 은행측은 즉각적으로 이번 문제를 해결한 단계적 조치를 취했다고 발표하고,이번 정보유출에 관련된 고객들에게 바로 우편으로 그내용을 통보했다고 한다. 노출된 고객의 대부분은 CIBC은행의 고객이라기 보다는 Talvest 의 투자자들이며, 이투자회사는 CIBC 은행이 2001년에 자매회사로 매입한것이다. 오늘자 Globe and Mail지의 기사입니다. CIBC loses info on 470,000 Canadians SINCLAIR STEWART Globe and Mail Update The personal information of nearly half-a-million customers at a CIBC mutual fund subsidiary has gone missing, prompting fears of a potential security breach and inciting an investigation from Canada's federal privacy commissioner. A backup computer file containing application data for 470,000 investors at Montreal-based Talvest Mutual Funds disappeared in transit on the way to Toronto recently, the bank said in a news release Thursday. The file contained everything from client names and addresses to signatures, birth dates, bank account numbers and Social Insurance Numbers. Officials at CIBC Asset Management Inc., a division of the Canadian Imperial Bank of Commerce, said there is no evidence of fraud, nor is there any indication that any data on this hard drive has been accessed. The company did not explain how it lost the drive. Privacy Commissioner Jennifer Stoddart, who launched a probe of CIBC following a faxing snafu two years ago, said she has determined there are grounds for another investigation in the Talvest matter, even though the bank brought the problem to her attention. Related to this article CIBC loses info on 470,000 customers A backup computer file containing application data for 470,000 investors at Montreal-based Talvest Mutual Funds disappeared in transit on the way to Toronto, CIBC said in a news release Thursday (CP) More company information Chart * CIBC Follow this writer Follow this writer * Add SINCLAIR STEWART to my e-mail alerts Globe Insider Latest Comments Comments * That's why I left CIBC years ago * 55 reader comments | Join the conversation The Globe and Mail “Although I appreciate that the bank notified us of this incident and that it is working cooperatively with my office, I am nevertheless deeply troubled, especially given the magnitude of this breach, which puts at risk the personal information of hundreds of thousands of Canadians,” said Ms. Stoddart. “My office is committed to carrying out a thorough investigation into this matter and to ensuring that preventive and corrective measures are put in place so that this does not reoccur.” The bank said it has taken immediate steps to rectify the problem, and has written letters to affected customers. The vast majority of these are clients of Talvest, rather than CIBC, which bought the mutual fund company in 2001. The bank has promised to compensate customers for any loss, and is allowing them to enroll in a free credit monitoring program that can alert them if someone is trying to use their information without proper authorization. “Although we have no evidence that the information contained in the backup file has been accessed in any way, we are acting out of an abundance of caution and want to assure our clients that we are taking all steps possible to address this matter,” Steve Geist, president of CIBC Asset Management, said in a statement. This is the second major security issue for Canadians in as many days. Wednesday, the U.S. retailer that owns discount chains Winners and HomeSense revealed it had been the victim of a massive computer hacking effort. Sources told The Globe and Mail that the network break-in at TJX Cos. may have affected as many as 20-million Visa cards worldwide, and some estimates suggest as many as 2-million of these cards are Canadian. It's unclear how big that number will be for other card providers, like MasterCard, but the numbers suggest it could be one of the largest such breaches the country has ever seen, according to one person in the financial community. The RCMP is assisting U.S. authorities with that investigation. The Talvest incident is another embarrassing episode on the privacy front for CIBC, which was at the centre of a faxing snafu in 2004. The bank sent errant faxes to a junkyard operator in West Virginia for three years, mistakenly divulging private customer information. The junkyard operator eventually sued the bank for clogging his fax lines, and Canada's privacy commissioner launched an investigation. In a 2005 report, she expressed concern about a breakdown in privacy practices that could reflect a bigger problem in Canadian business.